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Thread: Installation causes server crash?

  1. #1
    Junior Member
    Join Date
    Sep 2013
    Posts
    1

    Installation causes server crash?

    I downloaded the latest version of Catalog Search Refinement for the latest version of Magento. I followed the instructions and uploaded the file. The console showed some sort of failure message. I hit the page refresh button and got a server error message (can't remember what). After that my site was unavailable.

    I'm having the host restore the site from backup, and I'm going to try again. But I'm wondering if there's anything about the above that sounds familiar to anyone, if there's a known problem or issue I should be aware of.

    Anybody have any ideas?

    Thanks in advance for any replies.

  2. #2
    Team Member
    Join Date
    Dec 2011
    Location
    Los Angeles, CA
    Posts
    61
    The only issue that we have been hearing a lot about is Magento Compilation. Make sure that you turn compilation off before you install the extension. Try and let us know.

    Sincerely,

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